Privacy Policy

design develop manage

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.asic.gov.au.
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What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, project descriptions and phone numbers.

This Personal Information is obtained in many ways including correspondence by telephone, by email, via our website www.ddmco.com.au, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by Third Parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the Third Party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

Third parties where you consent to the use or disclosure; and
Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

DDM Co will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy updates

This Policy may change from time to time and is available on our website. Privacy Policy complaints and enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

DDM Co
michael@ddmco.com.au
+61 422 340 444

Cookie Policy

What is a cookie?
A cookie is a small text file which includes a unique identifier issued to your device when you visit a website.

Pending how your browser settings are configured, every website that uses cookies can send its own cookie to your browser. To protect your privacy, your browser only permits a website to access the cookies that it has already sent to you. Your browser does not permit a website from accessing the cookies sent to you from other websites.

Websites often use cookies when a user visits their website to monitor web traffic flows.

How DDM Co uses cookies
DDM Co use cookies to improve the quality and enhance the browsing experience of this website. Many of the cookies that are used on this website only last for the duration of your web session and expire once your web browser has been closed. Other cookies are used and last for a longer duration when, for example, the website remembers information that you have asked it to remember (such as location or language preferences).

Cookies are only used to record aggregated data about your use of the DDM Co website, including details of your visits such as pages viewed and the resources that you access. Such information also includes traffic data, location data and other communication data, all of which is used to help improve this website and therefore provide an enhanced user experience.

When browsing this website, unless specifically requesting a service, personally identifiable information is not collected from any new users. DDM Co may however track whether a website visitor is new or returning visitor through the use of cookies.

The cookies on this website are set by DDM Co and by third-parties delivering services on the company’s behalf.

The DDM Co website uses the following types of cookies:

Essential cookies
These cookies enable you to navigate round this website and manage your login session so you can move easily from one page to another within the website. These cookies ensure that your page requests are loaded in smooth and secure manner.

Analytic cookies
These cookies collect statistical information about how you use this website so that your experience can be enhanced. If you are a returning user, these cookies will also remember that you have used this website before. This means we can identify the number of unique visitors that visit different parts of the website. DDM Co uses Google Analytics which relies on cookies to analyse how visitors use the website and generate statistical reports. The information collected will generally be transmitted to and stored by Google on servers in the United States. See ‘How to delete cookies’ below for information on how you can exercise choice over the collection and use of this data.

Functional cookies
These cookies remember information you have asked us to (such as location or language preferences) and will last for a longer duration.

Retargeting cookies and website beacons
DDM Co occasionally advertise on third-party websites and use services provided by Google. These third-party providers place a cookie on your device which enables DDM Co to track the success of advertising campaigns. This is done using a visitor identification technology such as “web beacons,” or “action tags,” which count visitors who have come to the website after being exposed to an ad on a third-party website. DDM Co only use this technology to compile aggregated statistics on visitors who come to the website and to monitor the effectiveness of our advertisements. DDM Co do not use this technology to access your personal information. The information generated by these beacons is transmitted to us via Google servers in the USA.

Information collected via cookies will be used solely for statistical reporting only, unless you are a repeat visitor to our website. If you are a repeat visitor, a code in the cookie file may enable the website to label you as a particular user so that your experience browsing this website may be enhanced or personalised. In addition, if you submit personal information (for e.g. name, email address, etc.) via an electronic form contained on this website, the cookie file may enable DDM Co to identify you through personally identifiable information in connection with collecting statistical information and personalising your experience on this website.

How to delete cookies
You can prevent the collection of analytic and retargeting data described above that is generated from cookies by Google, as well as the processing of this data by Google, by downloading and installing the browser plug-in available at the following link – http://tools.google.com/dlpage/gaoptout.

Most website browsers automatically accept cookies. You can however set your browser to either accept all new cookies, to be notified when you receive a new cookie, or alternatively you can disable cookies completely. If you wish to restrict or block the cookies which are used on this website, you can do this through your browser settings. As each device is different, please refer to the Help function within your browser to do this.

Please note that by blocking or deleting cookies on this website, you may not be able to take full advantage of the website.

Cookies set on third-party websites
This website will occasionally embed imagery and video content from websites such as YouTube. As a result, when you visit a page with content embedded from a third-party website you may be presented with cookies from these websites. DDM Co does not control the dissemination of these cookies. You should check the relevant third-party website for more information about these cookies.

Users outside Australia
If you are a resident of a country within the European Union or are accessing our website from outside Australia, by using this website and providing us your personally identifiable information, you hereby explicitly acknowledge and agree to:

the transfer of such information to Australia and;
the collection, use and disclosure of your personally identifiable information in accordance with our Cookie Policy and Privacy Policy.